Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website and products offered by Diamond S Tallow Company, LLC (“Company,” “we,” “us,” or “our”).

By accessing this website or purchasing our products, you agree to be legally bound by these Terms. If you do not agree, you may not use this website or purchase products.

1. Eligibility

By using this website, you represent and warrant that:
• You are at least 18 years of age or the age of majority in your state of residence;• You have the legal capacity to enter into a binding agreement;• You will use the website and products only for lawful purposes.

2. Products & Services

Diamond S Tallow Company, LLC manufactures and sells handcrafted cosmetic skincare products in small batches.

We reserve the right to:
• Refuse or cancel any order at our sole discretion• Limit quantities purchased• Discontinue products at any time• Correct pricing or typographical errors

All product descriptions and pricing are subject to change without notice.

3. Cosmetic & FDA Disclaimer

Our products are cosmetic in nature and are intended for external use only.

They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Statements made on this website have not been evaluated by the U.S. Food and Drug Administration.

Individual results may vary. You are responsible for reviewing ingredient lists prior to use. We strongly recommend conducting a patch test before full application.

If irritation or adverse reaction occurs, discontinue use immediately and consult a qualified healthcare professional.

4. Natural Product Characteristics

Our products are formulated with natural ingredients and do not contain synthetic stabilizers.

Variations in color, texture, and consistency may occur due to seasonal changes or temperature fluctuations. Softening or melting during transit or storage does not affect product integrity or performance.

5. Orders & Payment

By placing an order, you agree that:
• All information provided is accurate and complete;• You are authorized to use the selected payment method;• We may cancel orders suspected of fraud or unauthorized activity.

All prices are listed in U.S. dollars. Applicable sales tax will be charged as required by state and local law.

6. Shipping & Risk of Loss

Orders are shipped via third-party carriers.

Title and risk of loss transfer to you upon delivery of the products to the shipping carrier.

We are not responsible for:
• Carrier delays• Lost or stolen packages marked as delivered• Incorrect shipping addresses provided by customers

Customers are responsible for ensuring shipping details are accurate at checkout.

7. Returns & Refund Policy

Due to the personal nature of cosmetic products, opened or used items are not eligible for return unless defective or damaged upon arrival.

To request a return for a defective or damaged item, you must contact us within fourteen (14) days of delivery.

We reserve the right to deny refund requests that do not comply with this policy.

Shipping fees are non-refundable unless otherwise required by law.

8. Disclaimer of Warranties

All products and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied.

To the fullest extent permitted by law, Diamond S Tallow Company, LLC disclaims all warranties, including but not limited to:

• Implied warranties of merchantability• Fitness for a particular purpose• Non-infringement

We do not warrant that the website will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted under applicable law, Diamond S Tallow Company, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or misuse of our products• Allergic reactions or skin sensitivities• Website access or inability to access

Our total liability for any claim relating to a product shall not exceed the amount paid for that product.

10. Indemnification

You agree to indemnify, defend, and hold harmless Diamond S Tallow Company, LLC and its members, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Misuse of products• Violation of these Terms• Violation of applicable laws• Infringement of third-party rights

11. Intellectual Property

All website content, including but not limited to text, graphics, logos, product names, branding, photographs, and design, is the exclusive property of Diamond S Tallow Company, LLC and is protected under U.S. intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

13. Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the purchase or use of our products shall first be attempted to be resolved through informal negotiation.

If unresolved, the dispute shall be resolved exclusively through binding arbitration conducted in the State of Texas in accordance with the rules of the American Arbitration Association.

You agree:
• To waive the right to a trial by jury;• To waive participation in any class action or class-wide proceeding;• That arbitration shall be conducted on an individual basis only.

14. Governing Law & Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any arbitration or legal proceeding permitted under these Terms shall occur in Texas.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting.

Continued use of the website after changes constitutes acceptance of those changes.

17. Contact Information

Diamond S Tallow Company, LLCEmail: Info@diamondstallow.comHandcrafted in Texas, United States